Privacy Policy

1. Introduction

End-Point Wireless, Inc. (“End-Point Wireless,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, complete a contact form, or engage with our services.

By using our website or submitting any inquiry, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

2. Information We Collect

We may collect the following categories of personal information:

• Contact Information: Name, email address, phone number, and business name
• Project Information: Details about your security or low-voltage project needs
• Usage Data: IP address, browser type, pages visited, and time on site (collected automatically)
• Communication Records: Records of emails, text messages, or calls between you and our team

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiry and provide requested services
• Schedule consultations, site walks, and installations
• Send estimates, project updates, and service-related communications
• Improve our website and customer experience
• Comply with legal obligations

5. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party tools and platforms that help us operate our business (e.g., CRM, email, scheduling software), subject to confidentiality obligations
• Legal Requirements: When required by law, court order, or government authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We will never sell, rent, or trade your personal information or SMS opt-in data to any third parties for their own marketing purposes.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. You may request deletion of your personal information by contacting us directly.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of SMS communications at any time by replying STOP
• Opt out of email marketing by following the unsubscribe link in any email

To exercise these rights, contact us at info@endpointwirelessinc.com.

8. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to analyze traffic, measure advertising performance, and improve user experience. This includes tools such as Google Analytics and Meta Pixel. You can control cookie preferences through your browser settings.

9. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no internet-based transmission or storage system is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: